NeonLeds: Premium LED signs for every American dream.
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Frequently Asked Questions
How can I customize my own neon sign?
You can choose from two options: design your own neon sign using our online design tool, or submit a request with your idea or design so we can provide you with a quote and a mockup of the finished product. Either way, we'll make sure you get exactly what you want! Are you looking to design a neon sign for personal or business use?
How long does production and delivery take?
Our production process typically takes 4-7 days, and shipping takes an additional 2-4 days, so you can expect your order to arrive in 6-11 days from the time you place your order. Please note that this is just an estimate, and actual delivery times may vary.
How fast do you deliver?
US + CA 2 days, EU 3 days, ROW 5 days
What is the lifespan of your neon products, and do they require maintenance?
Our products have a lifespan of 6-8 years, and they require no maintenance whatsoever.
How fast do you deliver?
US + CA 2 days, EU 3 days, ROW 5 days
Are your neon signs suitable for outdoor use?
We offer neon signs for both indoor and outdoor use. Outdoor signs cost more because they undergo a special waterproofing process
What kind of warranty do your neon signs come with?
All of our neon signs come with a 2-year warranty.
How do I install my neon sign?
The installation process is simple: first, measure the spot where you want to place the neon sign. Then, mark that spot on your wall or surface. Third, secure the sign to the wall or surface. Finally, connect the cables and organize them neatly.
Can I get custom design advice for special projects?
In the 'Logo or Design in Detail' section, you can submit your full request, and one of our designers will provide you with all the information and guidance you need.
How fast do you deliver?
US + CA 2 days, EU 3 days, ROW 5 days
What if my order is damaged during shipping?
Our shipping damage warranty covers you in case your product arrives damaged. If that happens, we'll send you a new one right away
Can I return or exchange my custom neon sign?
We only accept returns or exchanges if we do not meet the delivery times we provide. Once the product is delivered, we cannot accept a return because it is 100% custom-made
Do you offer volume discounts for large or corporate orders?
Of course! We pride ourselves on maintaining excellent business relationships with our clients, and we can easily become your best partner in helping you expand your business.